Good morning welcome to the transnational hotel. What can I do for you?
Good morning my name is Tom Sanders. I have a reservation for a single room for three nights.
All right Mr Sanders let me your reservation. I can't seem to find a of your booking, did you book the room directly through a store? Did you use a or a travel agent?
I booked it directly through you, I've already also paid a on the first night, I have a reservation number if that helps.
Yeah sure, can I see that? Thank you! Oh I see, maybe there was a with the booking system. Well we don't have any more single rooms with the exception of one adjoined room but you would then be right next door to a family with children, which might get noisy but that's not a problem. I can you to one of our business , they all come with jacuzzis.
Well that sounds nice but how much more is that going to cost?
That would of course be at no to you.
Ooh wow thank you,
My pleasure.
What about the wireless Internet?
Oh it's really easy, this is your and instructions on how to use it. If you have any problems, feel free to call the and this is a list of all the hotel like the gym and the indoor pool.
Oh thank you very much.
You're welcome.
Has the already taken your car or will you be needing a ?
Oh I don't have a car, I took a directly from the airport.
All right can I have some form of ID please, and could you just this ?
Sure, here's my driver's license.
Thank you. Oh you're from San Francisco?
Yes I am, all the way from the west coast.
I hope you had a good trip.
Yes I did thank you the flight was long but it was and I slept almost the whole way.
Ooh and is this your first time in the Big Apple?
Yes it is. I have a business conference to but I'm looking forward to doing some as well.
Well, I'd be more than happy to give you some sightseeing if you need any.
Thank you.
All right, I've got you all checked into your room. Here is your room key, you're in room six five three, just take the elevator on the right up to the sixth floor when you get off the elevator turn right, your room is at the end of the corridor on the . Just leave your suitcase here and the will bring it up.
Great, well, thank you very much if you need anything please feel free to the front desk. Enjoy your stay.
Thank you you're welcome.